Terms of Service

Welcome to Private Moments. Please read the following Terms of Service carefully to understand your rights and obligations when using our services.

Effective Date: December 1, 2023

Last Updated: December 1, 2023

1. Introduction

Welcome to Private Moments. This Terms of Service (hereinafter referred to as "Terms") govern your access to and use of our website and all services provided by Private Moments (hereinafter referred to as "We" or "Private Moments").

By accessing, browsing, or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately stop accessing, browsing, or using our website.

2. Terms Acceptance

By accessing, browsing, or using our website, you confirm that you have read, understood, and agree to be bound by these Terms. If you represent a company or other legal entity, you confirm that you have the authority to make this entity subject to these Terms.

3. Eligibility Requirements

Our website and its products are only provided to users who meet the following criteria:

  • Are at least 18 years old or have reached the legal age of majority in your jurisdiction
  • Are able to enter into legally binding contracts under applicable laws
  • Are not prohibited from using our website or purchasing our products by any applicable laws

If you are under the age of legal majority in your jurisdiction, you must not use our website or purchase our products. By using our website, you confirm and guarantee that you have met all of the above eligibility requirements.

4. Account Registration

4.1 Account Creation

In order to use certain features of our website, you may need to create an account. When creating an account, you must provide accurate, complete, and up-to-date information, and ensure that this information remains accurate, complete, and up-to-date.

4.2 Account Security

You are responsible for maintaining the security of your account, including protecting your password and not disclosing it to any third party. You agree not to share your account or password with any other person, nor use any other person's account or password. If you suspect that your account has been used by unauthorized third parties, you must notify us immediately.

You are solely responsible for all activities that occur under your account, whether you authorize them or not.

5. Orders and Payments

5.1 Order Submission

When you submit an order on our website, you represent and warrant that you are authorized to make the purchase on behalf of the account holder and that you have the necessary rights and authority to enter into a binding contract. You agree to pay the price of the products specified in the order, including any applicable taxes and shipping fees.

All orders must be confirmed by us before they become effective. We reserve the right to reject or cancel any order for any reason, including but not limited to:

  • Insufficient product stock
  • Product price or description is incorrect
  • We suspect that the order may be fraudulent
  • You do not meet the eligibility requirements

5.2 Payment Methods

We accept various payment methods, including but not limited to credit cards, debit cards, Alipay, WeChat Pay, etc. You agree to pay the price of the products specified in the order, including any applicable taxes and shipping fees, as per the terms and conditions of the selected payment method.

All prices are in US dollars (USD), unless otherwise specified. We reserve the right to change the price of our products at any time, but we will charge the price specified in the order confirmation.

6. Shipping Policy

We offer shipping services worldwide. Shipping time depends on your delivery address and the selected shipping method, generally within 1-7 business days. All products are wrapped securely to ensure your privacy.

You are responsible for providing accurate shipping address. We are not responsible for any delays or failures to deliver products to the specified address, whether due to incorrect or incomplete address information provided by you.

7. Returns and Exchanges

For health and safety reasons, we do not accept returns or exchanges for adult products that have been opened or used.

If the product you receive has quality issues, please contact our customer service within 7 days of receiving the product and provide detailed information and relevant proof (such as photos). We will arrange for a refund or product replacement for you based on the specific circumstances.

8. Intellectual Property Rights

All content on this website, including but not limited to text, images, logos, icons, software, audio, video, and any other materials, is the property of us or our licensors and is protected by Chinese and international copyright, trademark, and other intellectual property laws.

Unless otherwise expressly permitted by us, you may not copy, modify, distribute, sell, lease, transfer, display, perform, or otherwise use any content on this website.

9. User Conduct

You agree to conduct yourself in a responsible and lawful manner while using this website. You must not:

  • Engage in any illegal, fraudulent, or unauthorized activities
  • Post, upload, or disseminate any obscene, pornographic, violent, insultive, or otherwise illegal content
  • Interfere or disrupt the normal operation of this website
  • Attempt to gain unauthorized access to any part or feature of this website
  • Collect or store personal information of other users without their consent
  • Use any automated tools (such as robots, spiders) to access or collect data from this website

10. Disclaimer

This website and its content are provided "as is" without any warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that this website will be uninterrupted, error-free, or secure, nor do we guarantee that the content on this website is accurate, complete, or up-to-date.

11. Limitation of Liability

In the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use this website or its content, even if we have been advised of the possibility of such damages.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use this website or its content, even if we have been advised of the possibility of such damages.

12. Termination of Service

We reserve the right to terminate or suspend your access to this website or its services at any time, without prior notice, for reasons including but not limited to:

  • You violate any of the terms and conditions of this agreement
  • We reasonably suspect that your account is involved in fraudulent or other improper activities
  • Legal requirements or government commands
  • Technical or security issues with this website or its services

You may also stop using this website and deactivate your account at any time.

13. Governing Law

This agreement shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. You agree that any dispute or claim arising out of or in connection with this agreement or the use of this website shall be subject to the exclusive jurisdiction of the courts of Shanghai, Pudong District, People's Republic of China.

14. Changes to Terms

We reserve the right to modify these terms at any time. When we make significant changes to these terms, we will publish the updated terms on the website and update the "Last Updated" date at the top of the terms. Your continued use of this website will be deemed as your acceptance of the updated terms.

We encourage you to review these terms periodically to stay informed about any changes.

15. Contact Us

If you have any questions, comments, or suggestions regarding these terms, please contact us using the following methods:

Our Compliance Promise

We strictly adhere to relevant laws and regulations to ensure a safe, private, and compliant shopping experience for our customers.

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