Privacy Policy

1. Introduction

Private Moments is well aware of the importance of personal privacy and is committed to safeguarding the security of your personal information. This Privacy Policy is designed to help you understand how we collect, use, store and protect the personal information you provide, as well as the relevant rights you enjoy.

Please read and understand all the contents of this Privacy Policy carefully before using our website and services. If you do not agree with any of the contents of this Privacy Policy, you should immediately stop using our website and services.

2. Information We Collect

We may collect the following types of information when you use our website and services:

2.1 Information You Provide Us

• Account Information: When you register an account, we collect your name, email address, phone number, and the password you set.
• Order Information: When you place an order to purchase products, we collect your shipping address, contact phone number, payment information, etc.
• Contact Information: When you contact us via the contact form or email, we collect the information you provide, such as your name, email address, and the content of your message.

2.2 Information Collected Automatically

• Device Information: We may collect information about the device you use to access our website, including your device model, operating system version, browser type, and IP address.
• Usage Information: We may collect information about how you use our website, including the pages you visit, the links you click, and the time you spend on our website.
• Cookie Information: We may use Cookies and similar technologies to collect and store your information. Please refer to our Cookie Policy for more details.

3. How We Use Your Information

We will use the information we collect for the following purposes:

• Provide, Maintain, and Improve Our Website and Services: We will use the information we collect to provide, maintain, and improve our website and services.
• Process Your Orders and Provide Customer Service: We will use the information we collect to process your orders and provide customer service.
• Send Order Confirmation, Delivery Notifications, etc.: We will use the information we collect to send you order confirmation, delivery notifications, and other relevant information.
• Send Product Updates, Promotions, etc.: We may use the information we collect to send you product updates, promotions, and other relevant information. However, we will only send you marketing information if you have consented to receive such information.
• Analyze User Behavior and Improve Website and Service Experience: We may use the information we collect to analyze user behavior and improve the website and service experience.
• Prevent Fraud and Protect Our Users' Rights: We may use the information we collect to prevent fraudulent activities and protect our users' rights.
• Comply with Legal Requirements: We may use the information we collect to comply with applicable laws and regulations.

4. Data Security Measures

We take reasonable technical and management measures to protect your personal information:

• Encryption Technology: We use SSL/TLS encryption technology to protect data transmission security.
• Access Control: We implement strict data access controls to limit only authorized personnel to access personal information.
• Security Audits: We regularly conduct security audits and vulnerability scans to promptly identify and address potential security issues.
• Employee Training: We conduct regular privacy protection and data security training for our employees.

Although we have implemented reasonable technical and management measures to protect your personal information, please note that despite our best efforts, the security of your personal information cannot be guaranteed. Internet technology is subject to constant development and improvement, and there may be new vulnerabilities or security risks that we are not aware of. Therefore, while we strive to protect your personal information, you should also take reasonable measures to protect your personal information, such as using strong passwords, avoiding exposing personal information to unauthorized personnel, and keeping your personal information up to date.

5. Third-Party Services

Our website and services may contain links, plugins, or services provided by third parties. These third parties may collect your personal information, and their privacy policies are not under our control. We do not assume any responsibility for the privacy practices of these third parties. We recommend that you carefully read the privacy policies of these third-party services before using them.

The third-party services we may use include but are not limited to:

• Payment Processing Service Providers (e.g., Alipay, WeChat Pay): We may use payment processing service providers to process your payments. These service providers have their own privacy policies, and we recommend that you review their privacy policies before making any payments.
• Logistics Companies: We may use logistics companies to deliver your orders. These companies have their own privacy policies, and we recommend that you review their privacy policies before placing an order.
• Website Analytics Tools (e.g., Google Analytics): We may use website analytics tools to analyze user behavior and improve our website and service experience. These tools have their own privacy policies, and we recommend that you review their privacy policies.
• Social Media Platforms: We may use social media platforms to share product updates, promotions, and other relevant information. These platforms have their own privacy policies, and we recommend that you review their privacy policies before using them.

6. Your Rights

According to relevant laws and regulations, you have the following rights regarding your personal information:

• Access Rights: You have the right to access the personal information we hold about you.
• Correction Rights: If your personal information is incorrect, you have the right to request us to correct it.
• Deletion Rights: In certain cases, you have the right to request us to delete your personal information.
• Restriction Rights: In certain cases, you have the right to restrict the processing of your personal information.
• Data Portability Rights: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Opportunity to Object Rights: You have the right to oppose the processing of your personal information, particularly based on our legitimate interests.
• Withdrawal of Consent Rights: If we have based our processing of your personal information on your consent, you have the right to withdraw your consent at any time.

If you would like to exercise any of these rights, please contact us using the contact information provided in Section 9. We will reply to your request within 30 days.

7. Cookie Policy

We use Cookies and similar technologies (such as web beacons) to collect and store information about your visit to our website, in order to provide you with a better user experience and services. By using our website, you consent to the use of Cookies in accordance with our Cookie Policy.

7.1 What are Cookies

Cookies are small text files that are sent by a website to your browser and stored on your device when you visit the website. Cookies help websites remember your visit information, making your next visit more convenient, and improving your user experience.

7.2 How We Use Cookies

We use Cookies primarily for the following purposes:

• Authentication and Security: Help us identify you as a registered user and ensure the security of your account.
• Performance and Analytics: Understand how users use our website and optimize website performance.
• Functional: Remember your preferences and provide personalized services.
• Marketing: Show personalized ad content.

7.3 Managing Cookies

Most web browsers accept Cookies by default, but you can usually modify your browser settings to reject Cookies. Please note that if you choose to reject Cookies, you may not be able to use certain features or services of our website.

You can manage Cookies in the following ways:

• Change Cookie Settings in Browser: You can usually change your browser settings to accept or reject Cookies.
• Use Browser's Private Mode: Some browsers offer a private mode that disables Cookies. You can use this mode to browse the web without storing Cookies.
• Use Third-Party Cookie Management Tools: There are various third-party tools available that allow you to manage Cookies on your device.

8. Policy Updates

We may update this Privacy Policy from time to time. When we make significant changes to this Privacy Policy, we will notify you by posting a notice on our website, sending you an email, or taking other appropriate actions. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

By continuing to use our website and services, you are deemed to have accepted the updated Privacy Policy.

9. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise your data subject rights, please contact us using the following methods:

• Email:sx558888@gmail.com
• Phone:400-123-4567
• Address:Shanghai Pudong New Area, Shanghai, China

We will reply to your request as soon as possible and take appropriate measures if necessary.