Contact Us

You can check the status of your order through the following methods.

• Contact our customer service and provide your order number to get assistance.

We take your privacy seriously and ensure the confidentiality of your delivery with the following measures:

• Unmarked packaging with no product information or company name
• Express labels display only recipient information, no product descriptions
• Normal express bags or cartons are used for packaging
• The delivery person does not know the specific contents of the package

We provide a 30-day no-refund policy for all products. However, please note the following:

• All personally used products must be in their original, unopened condition
• Packaging must be intact and unmodified
• Please keep your original invoice or order information
• Customized products may not apply to the standard return policy

For more detailed information, please refer to our return policy.